![]() ![]() Solution 1 - Try Turning It Off and On Again No matter you're using an iPhone X, XS, 11, SE (2nd generation) or newer model, or an iPhone 7, 6, or earlier model, just work your way down until the unresponsive device with not working TURN OFF button comes back to a stable state. Like all troubleshooting, we'll start broadly and progress into some advanced tricks to get iPhone to unfreeze and turn it off then back to on. Navigate through this breakdown to give them a shot to before forking out hundreds of dollars to an Apple specialist. Several measures are effective in remedying this problem, with some of them capable of retaining all content and settings on your device during the repairs. But the sticky part starts after you get these hints: How to resolve it? Fix a Frozen iPhone That Won't Turn off To put it straight, most "iPhone is frozen and won't turn off or reset" problem primarily source from five aspects: faulty apps, update bugs, software errors, broken power button and a not responding screen. I hold the button for several minutes but I never get the power off slide to shut it down. ![]() My iPhone Home screen is frozen and it won't let me to turn it off or reset. ![]()
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